Referral Rewards
CCI’s Referral Rewards solution enables you to capture and monetize referrals from customers, employees and channel partners. Centrally manage the entire process from referral capture to reward administration. Management is further simplified and streamlined with integration to call centers, CRM applications and payroll systems. As with all CCI incentive solutions, multiple reward and remittance options are available, including payroll, cash, reward cards and more. The solution is ideal for telephony, entertainment (cable and satellite), and Internet Service Providers seeking referrals from multiple audiences to expand their customer base.

Deal Registration and Special Pricing
Solutions for Deal Registration and Special Pricing are custom developed on the CCI platform to take advantage of workflow-based business processes, application integration and  the hierarchical user structure which consolidates reporting across all incentive types. Unlike similar programs developed by CRM providers, the CCI solution suite features partner-centric integrated processes to manage rewards remittance, including payment and reimbursement preferences. Administrators can manage and monitor all planned sales and earned rewards and reimbursements.

Form design and workflow is customized for each client based on the unique attributes of their program. This approach yields a program that is tailored to the needs of each client, while still providing the benefits of single tenant SaaS solution.