Q: What are the CCI solutions?

A: CCI defines its solutions as our complete offering of platform technology, applications, tools and services. We also recognize that the special mix of CCI offerings that best meet a client’s individual needs is also considered a solution, and we often refer to our solutions in that way as well.

CCI’s suite of solutions includes online software and services. We offer platform technology, software applications, and tools as well as a wide variety of professional services. Please see our Solutions page for more detailed information.

Q: Will my CCI solution work with my current website or extranet?

A: Yes. Your CCI solution will be customized to integrate as seamlessly as your company requires. We deliver solutions in a secure, password-protected website with your company’s look and feel, which may be linked to your site(s) or act as one of your own sites.

Q: What types of companies utilize CCI’s solutions?

A: The types of companies that typically find value and success in working with CCI look something like this:

Channel and marketing-driven companies in the following industries

  • Technology (hardware and software)
  • Office products (equipment and suppliers)
  • Telecommunications
  • Financial services
  • Medical
  • Automotive/ Transportation
  • Building Products
  • Capital Equipment

Q: CCI solutions are hosted. What does that mean to me?

A: CCI hosts all of the applications and tools that you purchase from us on our secure servers. As a CCI client, there are several benefits to you in having us host your CCI solution. First of all, your costs are minimal, as your company doesn’t have to buy hardware, software, security and the other necessary infrastructure items required to host these solutions yourself. Additionally, you won’t have to pay for maintenance or for changes to the system. What these savings mean to you is an increased ROI (less money invested brings a higher return) and an increased focus on the revenue-generating areas of your business.

Q: Why should we buy a solution? Can’t my company build a solution instead?

A: Determining if building or buying a solution is right is a decision your company will have to make. The best decisions are usually those that are based on information, and taking that information to assess how well the choices available to you will meet your company’s needs. For more information about how to decide between building and buying a solution, please read our "Build v. Buy: A Common Dilemma" document.

Q: Can I still use CCI’s solutions even though our company has a PRM or ERM solution?

A: Yes. CCI’s suite of solutions allows companies to extract more business value from platforms already in place. CCI recognizes that companies have spent a lot of money to accumulate these platforms and that the last thing executives want to do is walk away from investments they have already made. Instead, they want to extract more business value from the platforms they already own. CCI’s applications can overlay existing platforms, thereby helping to connect, rather than replace, the platforms. CCI allows a business to economically combine more resources in more ways, thereby generating more value from existing resources like a PRM solution.

Q: Is CCI secure?

A: CCI utilizes some of the most advanced technology for Internet security. When accessing the CCI site using Microsoft Internet Explorer versions 5.5 or higher, Secure Socket Layer (SSL) technology protects client's information using both server authentication and 128-bit data encryption. Client data is completely inaccessible to any unauthorized person or organization.

Q: What are the CCI solutions?

A: CCI defines its solutions as our complete offering of platform technology, applications, tools and services. We also recognize that the special mix of CCI offerings that best meet a client’s individual needs is also considered a solution, and we often refer to our solutions in that way as well.

CCI’s suite of solutions includes online software and services. We offer platform technology, software applications, and tools as well as a wide variety of professional services. Please see our Solutions page for more detailed information.

Q: May I purchase a CCI application separately from the other solutions?

A: Yes. CCI sells its solutions as follows: CCI's Spectrum Platform is the application upon which any of CCI’s other applications are built. Applications can be implemented individually and then expanded as your program needs grow.

Q: How long does it take to implement my program with CCI?

A: 90 Days

 

Q: How can I see a demonstration of CCI’s solutions?

A: The best way to see a demonstration of CCI’s solutions is for you to contact the CCI sales department at 1-888-260-2667 or email us at sales@channelmanagement.com