Understanding Channel Marketing
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Channel Management Articles

Understanding Channel Marketing


In order to take advantage of the benefits in channel marketing, it is important to know the basics about it. First, be able to identify what a channel and partners are. Channels are defined as organized networks of agencies and entities which, in combination, perform all the activities required to link producers of a product to the end user. Channel marketing relies on a number of different partners, the links of the chain, in performing their role to quickly and effectively turn over more business.

Channels are means for selling and distributing goods and services. They are the link between makers and end users. As goods and services pass from creator to consumer through channels, various elements may affect their condition or status, such as ownership, value-added dimensions, age or technology. The partners typically involved in channel marketing include wholesalers, retailers, agents, manufacturer's representatives, distributors and resellers.

The purpose of channel marketing is to facilitate the transfer of goods and services to consumers in such a way to help enhance the experience between them and the makers of those goods and services. Through channel marketing, there is much more effective dialogue between makers and users to the point that, with highly customized products and services, users often participate in the design of the offering they buy.

Channel marketing has become stronger and more complex with the advent of e-commerce. These online channels appear to have less to do with the human touch and more to do with the use of technology, which can be both good and bad, depending on how companies use the channels to service their customers. And it's customer preference that should determine which channels to use.

Choosing to join the channel marketing scheme is sometimes a tough task, but with a thorough understanding of them and how they work, selection doesn't have to cause problems. It simply requires a look at channels and their strategy, implementation and measurement for the basics of developing a plan to achieve sales growth through them.



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